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£2.50
Monthly Cost
£0.00
upfront cost
3 Days
Settlement Time
No Contract Payment Gateway
Device Type
Telephone Payments

Telephone Payment – emerchantpay

A payment gateway is a software application for merchants which allows them to accept payment with a payment card, specifically a credit card, without requiring the physical presence of the card.

Pricing

£2.50 monthly cost
£0.00 upfront cost

Average Rates

The Average Rates stated here are based on industry average rates. Get in touch now for your own personalised quotes.

  • Consumer Debit 0.48% + £0.08
  • Consumer Credit 0.82% + £0.08
  • Business Debit 1.95% + £0.08
  • Business Credit 2.49% + £0.08
  • Authorisation Fee 4p
  • PCI Charges FREE

emerchantpay – Telephone Payment (MOTO)

MOTO, short for Mail Order/Telephone Order, refers to remote payment transactions between a merchant and a customer. These transactions fall under the ‘card-not-present’ category and are typically processed via email, phone, or postal services.

Which industries typically utilize MOTO payment methods?

MOTO can be used by a wide range of businesses looking to expand their payment options and cater to customers who prefer not to enter their card details online:

  • Hotels, travel and ticketing agencies Non-profit organisations
  • Online retailers
  • Catering companies
  • Restaurants and food takeaways
  • Telemarketing and other service based businesses

What is a virtual terminal for MOTO transactions?

MOTO for short stands for mail order telephone order payments.

A virtual terminal is central to MOTO payment processing— it’s a web-based tool that acts like a digital card reader. It enables merchants to manually input a customer’s payment card details and complete transactions remotely on their behalf.

Ease of use and broad accessibility
Quick and secure processing
Wider customer engagement
Simplified transaction flow

What are the key benefits of using MOTO payment methods?

As we've noted earlier, the ability to process payments remotely can be a game-changer for businesses of all sizes. Now, let’s explore the specific benefits MOTO transactions can offer your business.

Integrated software for full-spectrum fraud defense

Comprehensive risk and fraud mitigation

Our advanced real-time, rules-based analytics engine builds tailored anti-fraud models to help lower decline rates and enhance dispute and chargeback management.

  • Dedicated support from a risk analyst
  • Insights-powered decision making
  • Chargeback dispute resolution support

Global payment acquiring solutions

Our in-house and global merchant acquiring services are tailored to fit your payment processing needs, helping you increase transaction acceptance and drive revenue growth worldwide.

  • Extensive bank partnership ecosystem
  • Personalized assistance for merchants
  • Modern, high-performance payment system

Your complete payment environment

Actionable payment insights

Our comprehensive transaction reporting tools give you a clear view of your payment flow performance, enabling you to develop a strategy that optimizes transactions, billing, and cash flow.

  • Real-time payment analytics for eCommerce
  • Detailed reports offering valuable payment insights
  • Detailed billing reports

Comprehensive reports with visual insights

Robust multi-tier payment protection
With our rule-based risk engine, we monitor incoming traffic in real-time to ensure optimal payment security.
Enhance your strategy with our detailed reporting and analytics, coupled with expert guidance from your dedicated risk analyst.
Boost transaction success with configurable options tailored to your business.
Lay the groundwork for success by catering to your local audience’s payment preferences.
Monitor for irregular payment patterns to prevent fraud from being processed.

Frequenty asked questions

What is a MOTO payment, and how does emerchantpay support it?
A MOTO (Mail Order/Telephone Order) payment is a type of transaction where customers provide their payment details via mail, fax, or telephone. emerchantpay supports MOTO payments through its Lightweight Virtual Terminal, allowing merchants to process transactions by manually entering customer payment information into a secure, web-based interface.
To process a MOTO payment:
  • Log in to your merchant console.
  • Select the MOTO option.
  • Enter your customer’s payment information.
  • Click “Process” to complete the transaction.
A confirmation screen will indicate whether the transaction was successful.

emerchantpay’s MOTO payment solution offers several advantages:

  • Convenience and Accessibility: Allows businesses to accept payments from customers who prefer or need to provide payment details via phone, mail, or fax.

  • Fast and Secure Processing: Transactions are processed quickly through a secure, PCI-compliant system.

  • Expanded Customer Reach: Enables businesses to serve customers who may not have internet access or prefer not to enter card details online.

  • Streamlined Payment Experience: Simplifies the payment process for both merchants and customers, enhancing overall satisfaction.

Yes, emerchantpay’s Virtual Terminal is designed to be PCI DSS compliant. Depending on your specific use case, you may need to complete either the SAQ C-VT or SAQ A questionnaire to meet compliance requirements.
Yes, emerchantpay’s Lightweight Virtual Terminal allows businesses to create sub-accounts with limited access for employees. This feature enables staff members to process payments without granting them full access to your payment infrastructure. To set up sub-accounts, contact your emerchantpay Account Manager for assistance.
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