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30 Day Rolling Contract Payment Gateway
Device Type Telephone Payments

Telephone Payments – WorldPay

Worldpay offers solutions for website payments, telephone payments, and payment links to enable businesses to accept payments from customers in various ways. Website payments handle online transactions, while telephone payments allow for processing payments over the phone. Payment Link is a specific service where businesses can generate a unique payment link to send to customers for a secure, online checkout, even without a website.

Package Benefits

Accept payments in 170+ countries
Seamless single integration setup
Wider payment method options
Reduce cart abandonment rates
Lower processing costs globally
Improve transaction authorization rates

Pricing

£9.95 monthly cost

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worldpay – MOTO (Mail Order/Telephone Order) payments

Accepting card payments by phone continues to be a dependable method for securing prompt payments. This approach not only streamlines the payment process but also helps attract new customers, expand into new markets, and drive business growth.

This feature allows call center staff to process mail-order and telephone orders on behalf of customers. It supports direct credit card integration but does not include 3D Secure authentication.

About WorldPay

Worldpay powers businesses of all sizes to make, take and manage payments. We are a global leader in financial technology with unique capabilities to power omni-commerce. Whether online, in store or mobile, you’ll find Worldpay at the heart of great commerce experiences in 174 countries and across 135 currencies. We help our customers become more efficient, more secure and more successful.

Accept Payments Easily with MOTO (Mail Order / Telephone Order)

Simplified Transaction Process.

MOTO (Mail Order/Telephone Order) payments allow businesses to accept card-not-present transactions on behalf of customers via phone or mail. With Worldpay’s MOTO capability, merchants simply set the channel to “moto” in the payment request, enabling streamlined processing without 3-D Secure.

An all-in-one solution

Optimize your operations with an all-in-one provider for acquiring, gateways, terminals, and seamless deployment.

In-store payments

Elevate your in-store experience with solutions designed to boost efficiency for both small and large businesses.

Multiple currency option

Allow international customers to pay in their local currency so they feel at home

Easy Integration

Gateway, Hosted payment page, Direct or in-direct, SDK

Proactive risk mitigation

In a world where experience matters most, we create seamless, secure financial experiences that effortlessly elevate and protect every transaction.

Frequenty asked questions

What types of payment methods does Worldpay support?

Worldpay supports a wide range of payment methods, including credit and debit cards, digital wallets (like Apple Pay and Google Pay) and a variety of local and alternative payment options to meet global customer preferences.

Is Worldpay suitable for both online and in-store payments?

Yes, Worldpay offers omnichannel solutions that enable businesses to accept payments online, in-store, and through mobile—providing a consistent, integrated experience across all sales channels.

How does Worldpay help reduce fraud and ensure secure transactions?

Worldpay uses advanced fraud detection tools, real-time monitoring, and industry-standard security protocols (like PCI DSS compliance) to help protect businesses and customers from fraudulent activity.

Can Worldpay be integrated with my existing e-commerce platform or POS system?

Yes, Worldpay offers flexible APIs and plug-ins for easy integration with popular e-commerce platforms, POS systems, and custom software, ensuring smooth onboarding and minimal disruption to your business operations.

Does Worldpay provide reporting and insights on payments?

Yes, Worldpay provides reporting and insights on payments through its Global Payments Report (GPR) and customized Payments Performance Reports. These resources offer analysis on payment trends, technology, and consumer behavior to help businesses optimize their strategies.

What are Worldpay’s online payment solutions?

Worldpay’s online payment solutions include a payment gateway for e-commerce, a “Pay by Link” feature for remote payments, and support for various methods like credit/debit cards, e-wallets, and bank transfers. These solutions are designed to be secure, accept global payments, and include features like recurring billing and fraud prevention tools.

How long does it take to integrate Worldpay’s ecommerce solutions?

The time to integrate Worldpay e-commerce solutions can range from a few days to several weeks, depending on your existing e-commerce platform and the complexity of the integration. A simple API integration might take about 5 to 7 working days, while a more complex setup could take longer, especially if you need custom features or are integrating a new, non-API-supported platform.

What is Worldpay Pay by Link?

Worldpay Pay by Link is a service that allows businesses to accept online payments by generating a unique payment link to send to customers via email or messaging. Customers can then click the link to be taken to a secure page to pay with a credit or debit card, even if the business doesn’t have a website. This service is managed through a web-based dashboard where merchants can create, send, and track payments.

How do I create and send a payment link?

To create and send a payment link using Worldpay Pay by Link, follow these steps:

Create the payment link: Log in to your Pay by Link portal and enter the transaction details, including the amount, currency, and customer information.
Send the link to your customer: Share the generated secure payment link via email, text message, or any preferred communication channel.
Customer completes the payment: The customer clicks the link, reviews the payment details, and completes the transaction on a secure Worldpay-hosted page.
Receive confirmation: Both you and the customer receive instant confirmation once the payment is successfully processed.

This solution allows businesses to accept payments quickly and securely without requiring a physical card terminal.

What are telephone (MOTO) payments and how do they work with Worldpay?

Telephone (MOTO) payments are Mail Order/Telephone Order transactions where customers provide card details over the phone.

How it works with Worldpay:

Collect card details securely from the customer.
Enter details into Worldpay’s terminal or virtual terminal.
Authorize the payment with the card issuer.
Receive confirmation of the successful transaction.

Is it safe to accept card payments over the phone using Worldpay?

Yes, accepting card payments over the phone using Worldpay is safe. Worldpay adheres to strict PCI DSS compliance standards, ensuring that all card data is handled securely. Payments are processed through a secure terminal or virtual terminal, and transactions are monitored for suspicious activity, providing robust fraud protection. This allows businesses to accept MOTO (Mail Order/Telephone Order) payments confidently while keeping customer information secure.

What are recurring payments and how does Worldpay support them?

Recurring payments are automatic, scheduled payments for subscriptions or ongoing services. Worldpay supports them by securely storing customer card details (with consent) and processing payments automatically on the set schedule, allowing businesses to manage and track recurring transactions efficiently.

Can customers manage or cancel their recurring payments through Worldpay?

Yes, customers can manage or cancel their recurring payments through Worldpay, but typically this is done via the merchant. Merchants can update, pause, or cancel subscriptions on the Worldpay platform, ensuring customers have control over their ongoing payments while maintaining secure processing.

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